We all know QuickBooks encounters unnumbered faults, but one of the main errors occur when QuickBooks won’t open for a couple of minutes in an absolutely unexpected state. This may happen because of technical glitches that can be caused in any part of a system or software. This article offers useful tips to troubleshoot QuickBooks won’t open error and provide solutions on what to do if you stuck in the exact situation.
What is the QuickBooks Won’t Open Error?
When you attempt to open QuickBooks desktop, you can see an error “QuickBooks won’t open or stopped working”. Through this error, your QuickBooks could also be very slow to respond or may be not responding while you trying to open a company file. There are several possible reasons behind this and here in this article we have provided the solutions through which you may resolve the problem.
Reasons of QuickBooks Won’t Open Error
Though sometimes some issues might come up that can make a user frustrate especially when you are in the middle of important work. One such issue or problem is “QuickBooks won’t open” error. Following are the trouble causing elements for the problem:
- Your QuickBooks company file is very long.
- Using corrupted or damaged hard drive.
- Missing QBWUSER.INI file.
- QuickBooks Desktop installation is not completed properly.
- Damaged Windows operating system.
Symptoms of QuickBooks Won’t Open Error
- QuickBooks desktop freezes suddenly while running the same applications.
- Your pc/laptop freezes periodically.
- QuickBooks file fails to open.
- You pc/laptop device sluggishly to mouse and keyboard inputs.
Solutions to Fix QuickBooks Won’t Open Error/Issue
Pursue this guidebook solutions to troubleshot the issue and save your time.
Solution 1: Restart Your Device
- Restart/Reboot your personal device on which you are experiencing the issue.
- After the completion of the process, open QuickBooks file again and check whether QuickBooks won’t open error is gone or still there.
- Follow these steps to open QuickBooks file, Start>> All Programs>> Right-click on QuickBooks software, then press Ctrl key to open the application in a safe mode window
Solution 2: Rename or Delete QBWUSER.INI File
- To start with press Windows + E key simultaneously on your keyboard.
- Now, under the “Organize” tab, go to the top left and press “Folder and Search options”.
- Click “View” and under the Advanced Settings, select Hidden files and folders, and then select the Show hidden files and folders.
- Then tap on Ok and visit My Computer >> C: drive >> Documents >> [Your user name] >> Local Settings >> Application Data >> Intuit >> QuickBooks [year]
- Now, right-click on the QBWUSER.INI file and then go to Delete/Rename option.
Solution 3: Download and Use QuickBooks Install Diagnostic Tool
- Explore the official site and from there download and install QuickBooks Install Diagnostic Tool.
- Once it is downloaded, save the file to the local desktop.
- Now, close all the open applications that are running in the background and run the QBInstall Tool.
- After this find the option labeled as ‘I am having problems installing QuickBooks’ and select OK.
- Wait for at least 20 minutes and once it is done, restart your PC/Laptop and ensure the components are properly updated.
Solution 4: Uninstall and Re-install QuickBooks Software Using a Clean Install
A Clean Install tool completely removes all the downloaded QuickBooks installation files and folders from your computer. This process is essential when your QuickBooks Desktop function is damaged or corrupted. To do this process, make sure to uninstall the application and then reinstall your QuickBooks by using the Clean Install.
- Download the application from the authorized site and trying to reinstall it.
- After the completion of the downloading process, select “Change” and then go to the “Product edition”.
- Now, in the version column, select the appropriate latest version of QuickBooks.
- Finally, choose Download and reinstall the application on your operating device.
Solution 5: Try to Open the Company file from a Different Location
- To begin the process, just press Windows + E keys on your keyboard.
- Now, look for the data file that will have a .qbw file extension.
- Once you found the company file, simply right-click on it and tap Copy.
- Now, locate your C: Drive and make a new folder there and name that as folder QBTEST.
- In the next step, open the new QBTEST folder and paste the company file there.
- Open QuickBooks software and hold the CTRL key simultaneously.
- Finally open or restore an existing company and examine the C:\QBTEST folder that you built.
Pursue the above-mentioned steps to fix QuickBooks Won’t Open Error, and if the problem still persists, you can dial QuickBooks Enterprise Support Helpline Number to seek appropriate support on call.